What Information We Collect and Why
When you open a basha88 account, we collect the information you provide directly — your name, email address, phone number and the payment method you choose, whether that is bKash, Nagad or Rocket. We also collect transaction records tied to each deposit or withdrawal so we
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can verify your wallet and process your request accurately. Device data, including your browser type and IP address, is logged automatically when you access the lobby. We use this to keep your session secure and to detect any unusual activity on your account. We do not
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collect payment PINs or full wallet credentials — those stay inside your bKash, Nagad or Rocket app. Data we hold is used only for account management, transaction processing, fraud prevention and communicating policy updates to you. We do not sell, rent or share your personal data
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with third-party marketing companies. Some data may be shared with payment processors or fraud-detection partners strictly to fulfil the service you requested. Retention periods vary by data type. Transaction records are held for as long as required by applicable rules in eligible regions. You may request
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a summary of what we hold about you at any time by contacting our support team through the channels listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.